Returning to Work

The following steps must be completed before you can return to work and access your lab or office:

  1. Approval has been given by the line manager/Centre Head
  2. The lab you need access to must be booked in advance
  3. University induction must be completed and INP/School induction read and agreed to follow Scottish Government/University/local rules and processes
  4. There is a video, with commentary, available demonstrating how to access and exit the Hillhead Street building is available from:


  1. There is a delay between completing induction and your card being reactivated to access the front door.
  2. It is important that you have arrangements in place to ensure that there is only one person in each room (office or lab) at any one time and that you have a clear schedule in place to avoid breaching the social distancing rules.
  3. Any staff or students wishing to access Hillhead  Street, should email  confirming they have completed the University induction and read the local induction, followed the links, watched the videos and agree to follow the guidance.  They must also have their PI/Centre Head approval.
  4. Please ensure you are aware of the current UofG and Scottish Government guidelines before coming onto the Campus or entering buildings as the guidelines can quickly change

Please refer to the local induction material for guidance on general rules and guidance on social distancing and Covid safe activity. For our local induction, please click here.

Working without VPN – Psychology Owncloud

Accessing Psychology Owncloud

 Get the client from here:

or here:

Run the setup file

Accepting defaults unless you are an advanced user.

Click on “Launch ownCloud after finish” and press “Finish”

You will need to connect to a server to access your files. You may get a warning about restarting, this can be ignored until after the final setup, click “No”

Enter the address

next to “server address”

Then press “Next”

Enter your PSYCHOLOGY (Not GUID) account and password

Click “Next”

Accept the defaults unless you are an advanced user

The sync’ may take some time depending on the amount of data or your internet speed.

Now restart.

Home-working equipment

Due to the ongoing impact of the Coronavirus and to support staff in establishing a home working environment it has been agreed that as an exception staff will be permitted to purchase low value essential items of kit (ie headsets and microphones but not laptops, research consumables etc) and claim these costs via expenses. 

Employees will only be permitted to claim one of each item.  Please note that it is not expected that the majority employees will require this type of kit as for most the built in equipment should be sufficient.  If you are unsure of whether an item will be permitted please contact me.

This policy exception is only expected to be used for urgent essential items (ie microphone for delivery of online teaching).  For other standard items these should be procured through the normal supplier procurement route.

This applies only to staff expenses

There is no central university budget.

Working without VPN – OneDrive

Using Onedrive

As part of the office 365 install, comes the Onedrive client, much like dropbox etc

Click on the up arrow bottom right next to the clock, to find the grey cloud applet.

Click sign in.

Enter your email

Click on sign in

It will take a moment to update the drive, depending on the contents already within.

Hover over the applet will show it as updating.

You can set your folder choice on the next screen, probably best to accept the default if you are not sure.

Click “open my onedrive…” to see the content of your onedrive folder

You are ready to go.

Working without VPN – Office 365

You do not necessarily need to remote desktop to your office PC or even login to VPN.

For email, word processing, spreadsheets, powerpoint etc. you can use Office 365

Installing office 365

Browse to the

Enter your Glasgow email, this will take you to the University of Glasgow landing page where you can logon using your email address and guid password.

A screenshot of a computer

Description automatically generated

Its advisable not to stay signed in

A screenshot of a computer

Description automatically generated

This will open your portal dashboard

A screenshot of a computer

Description automatically generated

You can run any app from here, for example, click teams

A screenshot of a computer

Description automatically generated

This will run teams in a browser.

To install office to the local machine, go back to the dashboard

A screenshot of a computer

Description automatically generated

At the top right, choose “install office”

A screenshot of a computer

Description automatically generated

Then “other install options”

A screenshot of a computer

Description automatically generated

Selecting “install office” will download the setup program.

A screenshot of a computer

Description automatically generated

Once downloaded, click o close then run it from your browser or navigate to downloads and double click.

It will auto install let it run.

It will notify when finished, click on “close”

On first run, it will need activated, it will ask for your @glasgow email address

This will take you back to the university landing page where you can enter your guid password.

This will activate your install

Deselect “allow my organisation to manage my device”

When complete it will notify you when you are ready. A quick restart of the program will show the program as activated.

Accessing SSD remotely

The centre has updated its ssdremote procedure. So, from home:

Login to vpn

The below link will take you to sharepoint which will let you download a “key” in the form of a .rdp file.

Download this and run it.

Select connect

On this screen select “more choices”, “Use a different account”

Username should be campus\yourguid

This will initiate a connection to the ssdremote server

This is for using business apps like cmis, back office etc

Microsoft Teams

School of Psychology team

Managed by Helena Paterson :

INP team

Managed by Katie Ewart:

Coffee Room team

Managed by Helena Paterson :

If you are missing those essential and enlightening conversations across the SoP and INP at the coffee machine we have also created a virtual coffee room – Martin Lages is already on a roll with dubious musical recommendations on SoP team at the minute that we can move over to here and I see from twitter that we now have Zoom yoga thanks to our PGR community so please do use this social space to share details of these great initiatives and keep us connected

COVID-19 – Insurance FAQs

The purpose of this document is to provide guidance on what the position is with the University’s Travel Insurance in relation to COVID-19. This should be read in conjunction with the ongoing communication you have received relating to the University’s guidance on COVID-19.


Whilst the University’s insurance team can provide guidance on what the intention of the policy is and whether or not it is worth submitting a claim to the insurers, each claim will be reviewed by the insurers on its own merits. As with all claims, the decision to pay a claim rests with the insurers and will only be made once the insurers have received a claim with the necessary supporting documents.

Important: In order to make use of the University’s travel policy, it is recommended that you apply for the insurance cover as soon as you book your travel. If you delay registering, you may not be able to rely on it if the situation changes.

Have the insurers’ altered their travel policy cover in light of the outbreak?
– No. The insurers have not changed their cover. The policy continues to apply to any COVID19 related claims as it would for claims arising from other circumstances.

Am I covered for medical expenses if I contract COVID-19 whilst travelling on UoG business?
– The policy covers reasonable and necessary medical costs if a traveller is injured or suffers an illness whilst travelling on UoG business. COVID-19 is not excluded from this.

What do I do if I need to make a claim?
– If you require urgent assistance whilst abroad you should contact the insurers on their helpline. All the information you need to do this is on your cover note but details are included at the bottom of this document for ease of reference. Once you have contacted the insurer, if the situation is an emergency (ie. You have been hospitalized), the insurer will deal directly with the health care provider. – If the situation is not urgent then you can contact the insurance team by email at to request a claim form & claim reimbursement. Please specify what you are looking to claim for as different forms apply to different types of claim.

If I need to be repatriated following contraction of COVID-19, will the costs of this be covered by the insurers?
– The policy covers costs of repatriation of a traveller following illness or injury whilst travelling if agreed by the insurers’ medical advisor in conjunction with local medical professionals. COVID-19 is not excluded from this. – Advice must be sought from the insurers by contacting them using the helpline below. – The insurers will only be able to repatriate if this is allowed either by the authorities of the country you are visiting or by the authorities of the country you are returning to. Also, the insurers can only arrange repatriation if they can access transport to enable them to do this.

I’m due to travel to an area where there is a COVID-19 outbreak. If I cancel the trip, can I claim back the costs on insurance?
– The travel insurance will only provide reimbursement of the cancellation if there is a Foreign or Commonwealth Office (FCO) warning against travel in place. Refer to the following link for up to date travel warnings: – If there is no FCO warning and you decide not to travel, there is no cover. – If a FCO warning against travel has been put in place after you have made your travel arrangements and applied for the UoG travel insurance, then we can put forward a claim for any transport or accommodation costs that you are unable to claim back from elsewhere.

The event I am due to attend has been cancelled due to COVID-19, can I claim back my travel costs for this?
– Yes, we can put forward a claim for trips that are cancelled due to the purpose of the trip no longer taking place e.g. a conference being cancelled, the institute you were going to visit is closed. – The insurers will want to see some evidence of the reason for cancellation so please keep any relevant correspondence.

If I am quarantined whilst I’m abroad or my travel home is disrupted, can I claim for any additional transport or accommodation costs?
– Yes. The policy provides cover for additional costs for transport or accommodation that a traveller incurs if they have to rearrange their travel for reasons outside of their control. Please note the cover does not include subsistence costs.

I was due to travel to a Category 1 or Category 2 country but my travel has been deemed nonessential, can I claim back the costs from the insurers?
– We are only able to claim back costs from the insurer if an FCO warning has been put in place after you have made your travel arrangements. If no such FCO warning applies we can’t claim any costs from the insurers.

If I make a claim what documents will I need to provide?
– It will depend on the circumstances of your claim. Guidance will be provided when you request a claim form from

For COVID-19 claims, the following are likely to be relevant but this list is not exhaustive.
o Copy of your flight and accommodation bookings
o Invoice/receipts for medical treatment
o Cancellation invoices if your trip has had to be cancelled
o Invoices/receipts for alternative travel arrangements
o Evidence showing why your trip had to be cancelled or altered.

In the event of an Emergency:

Please seek help from AIG Europe Ltd providing them with a contact address, telephone/fax number or telex reference, and the travel policy number (see below).

You can call AIG Insurance on the following number (available 24/7) Telephone: +44 (0)1273 552 922
Address: The AIG Building, 58 Fenchurch Street, London EC3M 4AB
Insured: University of Glasgow and/or Subsidiary Companies
Policy No: 15900329

Making Homeworking a Success

Working from home can bring many benefits, but it is also a very different way of working and can bring its own challenges. Different approaches will work for different individuals, teams and situations but some additional food for thought is listed below:

Stay Well

  • Set up your workspace – make sure it is safe and comfortable. Maybe stand whilst working for a while!
  • Set boundaries – be mindful that the traditional 9 to 5 model may shift and normal cues to stop working (bus, train, a walk to get lunch) may not be there. Make sure you take a break and set some boundaries between home and work. It can be easy to ‘just keep going’ or to log back in later so remember to switch off (not just your devices) at the end of the day
  • Stay active – when not commuting or moving around campus – take steps to remain active. Go a walk or a run during breaks if you can or stand for a while (e.g. during meetings or calls)

Stay Connected

  • Support each other – home-working can be isolating, particularly over time. Call, video or chat with colleagues (in Teams) to check in, catch up or share stories and updates. It doesn’t all need to be about work. Maybe meet online for lunch…
  • Be visible – share your current availability or add a brief ‘status message’ (under your profile picture)
  • Make it fun – use emoji’s and GIFs in chats if appropriate

Go all in!

  • Embrace a new way of working – we are facing extraordinary circumstances. Find some positives and make the best of the situation by trying out some new approaches to work
  • Carry on as normal… – You may not be able to do it all, but you can do a lot from home. Find (or try to find) ways of doing things you would normally do at work. Continue to attend that weekly meeting, just in a different way.
  • Try out the tech – Explore features on new tools like Teams. Share your screen, record meetings (for others to play back later), deliver presentations, collaborate on files, use the chat feature around files, or during meetings
  • Learn new skills – You’ll discover new features, tips and tricks. Share them and learn from the experience!